For Providers Implementing Behaviour Support Plans

NDIS Module 2a Documents: Implementing Behaviour Support Plans

Module 2a of the NDIS Practice Standards applies to providers that put behaviour support plans into practice, and to any provider using restrictive practices in its supports. It is one of the most common supplementary modules in SIL and daily living audits. Here is what it covers, what auditors look for, and how our package maps to it.

What Module 2a covers and who needs it

The NDIS Commission's Supplementary module: Implementing behaviour support plans applies to NDIS providers registered to deliver specialist behaviour support, and to providers using restrictive practices in the delivery of any NDIS supports. That second group is the reason Module 2a turns up so often: most SIL providers have it in scope, and so do many daily personal activities and community participation providers.

The module has eight outcomes:

  • Behaviour support in the NDIS. Supports are evidence-informed, comply with the NDIS and state or territory frameworks, and reflect a commitment to reducing restrictive practices.
  • Regulated restrictive practices. A regulated restrictive practice is only used if it meets state or territory authorisation requirements and Commonwealth rules, and only as set out in the participant's behaviour support plan.
  • Supporting the assessment and development of behaviour support plans. The provider helps the specialist practitioner with functional behaviour assessments and plan development.
  • Behaviour support plan implementation. Plans are implemented effectively, with policies and procedures, trained workers and coordination between everyone involved.
  • Monitoring and reporting the use of regulated restrictive practices. Use is reported to the Commission through its monthly online reporting, and the data is monitored and fed back to workers.
  • Behaviour support plan review. Implementation is monitored, data is recorded, and the provider contributes to reviews that focus on reducing restrictive practices.
  • Reportable incidents involving the use of a restrictive practice. Emergency or unauthorised use is reported and reviewed, with debriefing and changes to supports where needed.
  • Interim behaviour support plans. Where a participant has an immediate need, the provider supports development and implementation of an interim plan.

Providers whose practitioners develop the plans themselves are also assessed against Module 2.

What auditors look for

Module 2a audits test what happens on shift, not just what is written in head office policy. Common areas of focus:

  • The plan on file and in use. A current behaviour support plan for each participant who needs one, and workers who know what it says. Stage 2 interviews regularly ask support workers to describe the strategies in a participant's plan.
  • Authorisation matched to practice. Every regulated restrictive practice in use is authorised under your state or territory's process and is included in the plan, with nothing used that isn't.
  • Monthly reporting. A complete trail of monthly restrictive practice reports to the Commission, and evidence that the data is reviewed.
  • Worker training and competency. Training records showing each worker has been trained in the plans they implement, and in restrictive practices awareness.
  • Incidents handled properly. Unauthorised use of a restrictive practice is a reportable incident, so your incident management system must catch it, report it and show the review that followed.

How the package maps to Module 2a

Audit scope What the package provides
Core Module Governance, risk management, incident and complaints handling, worker screening, continuous improvement and quality management documents
Module 2a Staff training frameworks, implementation guides, monitoring and review procedures, incident documentation and data collection tools, so plans are delivered safely and effectively
Related modules Module 1 for high intensity supports and Module 2 for specialist behaviour support, if your scope includes them

The documents arrive as editable Word files, so you can build in your state or territory's authorisation process and your own reporting routine. See the full package contents, or the audit preparation checklist for the records auditors ask for.

This page is general information based on NDIS Commission and government sources at the date shown. It is not legal or professional advice, and the rules can change. Check the NDIS Commission's current requirements and read our disclaimer.

Frequently Asked Questions

Who needs Module 2a of the NDIS Practice Standards?
Module 2a applies to NDIS providers registered to deliver specialist behaviour support, and to any provider that uses restrictive practices in the delivery of NDIS supports. In practice that includes many SIL, daily personal activities and community participation providers whose workers support participants with behaviour support plans.
We don't write behaviour support plans. Does Module 2a still apply?
It can. Module 2a is about implementing plans written by a specialist behaviour support practitioner. If your workers support a participant whose plan includes regulated restrictive practices, or restrictive practices are used or foreseeable in your supports, expect Module 2a in your initial scope of audit.
What reporting does Module 2a require?
Use of regulated restrictive practices must be reported to the NDIS Commission monthly, through its online system. Emergency or unauthorised use of a restrictive practice is a reportable incident and must be reported and reviewed. Auditors check both trails.
Does the package include Module 2a documents?
Yes. The package includes a Module 2a section covering staff training frameworks, implementation guides, monitoring and review procedures, incident documentation and data collection tools, alongside the Core Module and the other supplementary modules.

One Package, Core Module and Modules 1 to 5

The complete package includes 220+ editable policies, procedures, forms, and registers covering the Core Module and Modules 1 to 5, so your documentation is ready whichever of those modules your registration groups bring into scope. One-time payment of $1,500 AUD.